Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–2 business days. Orders placed after 6 PM or on weekends/public holidays will be processed on the next working day.

Shipping Within Pakistan

We offer nationwide delivery through trusted courier partners.

Standard Delivery: 2–5 business days

Express Delivery: 1–2 business days (available in major cities)

Shipping Charges

Free shipping on all orders above Rs. 5,000.

A flat rate of Rs. 300 applies to orders below Rs. 5,000.

Order Tracking

Once your order is dispatched, you’ll receive a confirmation email or SMS with your tracking details so you can follow your package in real time.

Delays

While we strive to deliver on time, unexpected delays may occur due to weather, courier issues, or high-demand periods. We appreciate your patience and understanding.

Order Issues

If your order arrives damaged or doesn’t match what you placed, please contact us within 48 hours at zephyr.fragrances22@gmail.com or via Instagram DM at @zephyr.fragrance, and we’ll make it right.